Every person who needs to log in and use Stockenzo needs their own user account. Users can be cashiers, managers, sales staff, or administrators.
Adding a New User
- Go to Users → Add User
- 2Fill in the user's details:
First name, last name, email address, username, and password. The email is used for notifications and password resets. The username is used to log in. - Assign a Role
Choose from existing roles (e.g. Cashier, Manager, Admin) or a custom role you've created. The role controls what the user can see and do in the system. - Assign Locations
Select which business location(s) this user can access. Cashiers should typically be limited to one location. Check "All Locations" for full access. - Set Sales Commission (optional)
If this user earns commission on sales, enable the commission agent option and set their commission rate (percentage). - Save the user
They can now log in immediately with the username and password you set.
Editing or Deactivating a User
Go to Users → All Users. Find the user and click Edit (pencil icon) to change their name, role, location access, or password. To temporarily disable a user without deleting them, set their status to Inactive.
Deleting users is not recommended. Deactivating preserves all their historical sales records. Deleting a user may affect report accuracy and audit trails.
Resetting a User's Password
- Admin method: Go to Users → Edit User → scroll to Password section → enter a new password → Save.
- Self-service: Users can change their own password from their Profile page (top-right corner → Profile → Change Password).
- Forgot password: From the login page, click "Forgot Password" — a reset link is emailed (requires SMTP to be configured).
